First Federal of Lexington is completely separate from First Federal of Frankfort (including Central Kentucky Federal) and from First Federal of Hazard. We remain very well-capitalized. Our deposits remain insured by the FDIC. For more information about this separate bank in the news this past weekend, please visit http://www.firstfederalbankky.com/
Voicemaster is working again as of 12:17PM! If the system is down again, please let us know.
Our telebanking product, Voicemaster, is currently unavailable.
It appears our data connection has been restored at Lancaster.
Our Lancaster office's data connection is down again as of 3:30PM. Please visit or call our offices in Danville for your banking needs. Remember, our internet banking and telebanking products are available 24/7 for balance inquiries.
Happy April! Remember to get those taxes completed.
Due to a Distributed Denial of Service Attack (DDOS) on the internet, customers may experience delay issues in using our Internet Banking and Voicemaster products today. We are re-routing traffic to deal with the situation. Resolved at 10:30A.M.
Things are in working order.
Lancaster's connection problem has reappeared.
We believe the problem has been resolved for Lancaster's connection.
Problem is not resolved, our network connection is down again at Lancaster at 10:10AM. It's a large scale outage between Windstream and AT&T.
Please visit or call our offices in Danville for your banking needs. Remember we are available 24/7 through online banking & our telebanking product 1800-436-5142.
Looks like our Lancaster office is back and running again at 9:00AM. The phone companies believe they have isolated the issue in the northern part of the state. We hope the resolution is permanent. We appreciate your patience.
Our Lancaster office's network connection is not working today. Please visit or call our offices in Danville for your banking needs until the issue is resolved. Thank you.
Update: Resolved by 2PM.
There is a service disruption that may affect your ability to use our Internet Banking product including Bill Pay and Telebanking product. Staff at the datacenter are trying to resolve the matter as quickly as possible. 10:37AM
Update as of 12:00PM, our Lancaster office is back to normal.
As of 10AM our network connection at Lancaster is currently down. Please visit or call one of our offices in Danville for your banking needs. We are sorry for the inconvenience.
We've reported a cell phone data outage to AT&T for our main office's location as some of our users did not have a data connection on their devices. So, if you haven't seen 3G or 4G on your cell phone while in Danville, you are affected as well. AT&T hopes to resolve the data connection issue soon for its customers.
First Federal Savings Bank and Central Kentucky Federal Customers: We are still in the lengthy process of merging our computer networks and until that happens, we will not be able to do transactions for First Federal's customers at CKF locations and vice versa.
It has been reported that a few of our customers have not received their 25th cycle statement. We have documented and reported the issue with our vendor and hope to have these mailings out to customers soon.
Our Lancaster Office is back to operating normally as of 1:15PM. We appreciate your patience during the time we were down and are working diligently in processing items.
Our Lancaster Office's internet connection is still down as of 9:15AM. If at all possibble, please visit our offices in Danville for your buisness needs until our connection is restored.
It's official, Central Kentucky Federal Savings Bank and First Federal Savings Bank of Frankfort have merged! CKF will retain our name, but will be a division of First Federal Savings Bank. In the coming weeks, additional details will be provided.
Happy New Year!
We are open on the Monday after Veterans' Day.
The ATM/Debit card restriction has been lifted for our customers. As always, monitor your transactions, statements, and be safe with the use of your card.
10/15/12 & 10/16/12
Our Ridgefield office's phone lines are not working today due to a service issue in Danville, but we can still do transactions if you stop by. Phone lines should be working again around 10:30AM.
Our Ridgefield office's phone lines are not working today due to a service issue in Danville, but we can still do transactions if you stop by. Ridgefield phones are back @ 3:33PM.
Our internet banking product experienced technical difficulties this morning, but the issue has been resolved.
Our internet banking product is currently experiencing technical difficulties. We hope to have the issues resolved soon. Please try again after 2PM. Internet Banking back to normal.
A construction crew is currently working near the entrance of our main office. Please use caution when traveling nearby.
Fraud Alert: BBB Issues Nationwide Warning
The Better Business Bureau (BBB) has issued a nationwide warning about a new scam claiming that President Obama will pay consumers’ utility bills through a federal program.
How the Scam Works:
Consumers are being contacted via telephone, fliers, social media and text messages and various other means with claims that President Obama is providing credits or applying payment to utility bills.
To receive the money, scammers claim to need the consumer’s Social Security Number (SSN), financial institution routing number and account number. In return, the consumers are given a fraudulent financial institution routing number to use in order to pay their utility bills through an automated telephone service.
The payment service initially seems to accept the payment but then declines it within a few days of finding the banking information to be invalid. The consumer’s bill has not been paid and his/her SSN and personal financial information have been compromised.
The BBB offers the following tips to help consumers avoid becoming victim of this scam:
Never provide your SSN, credit card number or banking information to anyone who calls you, regardless of whom they claim to be representing.
If you receive a call claiming to be your utility company and feel pressured for immediate payment or personal information, hang up and call the customer service number on your utility bill.
Never allow anyone into your home to check electrical wiring, natural gas pipes or appliances unless you have scheduled an appointment or reported a problem. Also, ask the employee for proper identification.
Think safety first, always. Do not give in to high pressure tactics for information over the phone or in person.
Similar to the check protect product we implemented a few years ago to protect our customers' ordered checks and to ensure secure delivery, Central Kentucky Federal is pleased to annouce that today our enhanced ATM/Debit card security program has launched. Cardholder transactions will be monitored 24/7, 365 days a year. If potential fraud is detected, the cardholder will be called to verify the transaction even after business hours. The fraud specialist will never ask confidential information, but only if the customer made the purchase with the card. The product will enable the bank to detect, prevent, and help respond to threats immediately even while the customer is sleeping.
Movie rental places such as Red Box should now be able to be used with your Debit card.
Certain merchants may process out of state and transactions will be denied using the credit feature of your CKF Debit card. Please note that Red Box is one of these merchants and transactions may be denied. Enhanced security for our cardholder base is coming soon and may give us the capability to lift this restriction.